Policy cancellation and refund of the premium shall be as per the terms and conditions of the policy. The refunds are processed by the Insurance Company directly. You are requested to contact the toll free number of your Insurance Company available in the policy document or refer the respective section of your Policy terms and conditions. You can also call us at our number 022 4302 0000 or write a mail to us at info@probitas.in . We shall be happy to assist you.