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💎 Miscellaneous Insurance · Jewellery Trade · Diamond Trade · Wholesalers · Retailers · Mumbai · Surat · Jaipur

Jewellers Block Insurance — The Specialist 4-Section Package Policy for India’s Jewellery & Diamond Trade —
On Premises · With Employees & Goldsmiths · In Transit (Angadia · Air · Post) · Fire · Robbery · Burglary · Terrorism

Jewellery and diamond stock is uniquely vulnerable — high value, easily portable, anonymous in the open market, and handled by multiple parties across a complex supply chain of employees, goldsmiths, brokers, sorters, and angadias. A standard commercial property or burglary policy is wholly inadequate for the jewellery trade. Jewellers Block Insurance is the purpose-built specialist policy for jewellers and diamontaires — a 4-section package covering your stock wherever it is: in your premises, with your employees and trade partners, or in transit across India.

✓ Stock on Premises — Fire, Burglary, Robbery ✓ With Employees, Goldsmiths & Sorters ✓ In Transit — Angadia, Air, Post ✓ Trade Furniture & Fixtures ✓ Terrorism & Malicious Damage ✓ Class I/II/III Premises Discount
Jewellery Trade · Diamond Trade · Mumbai Zaveri Bazaar · Surat Diamond Bourse · Jaipur Gems · Wholesale · Retail  |  IRDAI Licensed Broker — Lic. No. 528
BLOCK
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💎On Premises · With Employees · Angadia Transit · Fire · Burglary · Robbery · Terrorism
👑Jewellers & Diamontaires · Class I/II/III Premises · CCTV/Vault Discount · Cost Price Basis
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Miscellaneous Insurance · Jewellery Trade · Diamontaires · Gold · Diamond · Precious Stones · Wholesalers · Retailers

What Is Jewellers Block Insurance?

Jewellers Block Insurance is a specialist package insurance policy exclusively designed for jewellers and diamontaires — establishments that deal in jewellery, gold and silver ornaments, diamonds, precious stones, pearls, and related items. The policy is structured in 4 sections covering the jeweller’s stock across its entire journey: at the showroom and premises, with employees and trade partners such as goldsmiths and sorters, in transit through angadias or by air and post, and including the shop’s furniture and fixtures. The name “Block” refers to the comprehensive, all-in-one structure that “blocks” all the key risk exposures of the jewellery trade under one policy.

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Why the Jewellery Trade Needs a Specialist Policy — Risks That Standard Insurance Cannot Cover

  • Concentrated, portable, anonymous value:A jewellery showroom may hold ₹5–50 crore in stock in a relatively small space. Unlike machinery or buildings, jewellery is highly portable, can be quickly converted to cash in any market, and is difficult to trace after theft. This makes jewellery the highest-value theft target per square foot of any retail business in India.
  • Multi-party custody chain:Jewellery constantly moves between parties in the trade — to goldsmiths for repair and polishing, to sorters and cutters for diamond grading, to brokers for approval on sale, to customers on approval, and across India through angadia networks. A standard shopkeeper’s policy covers only stock on the premises — leaving the stock at risk everywhere else in the trade chain.
  • Angadia transit risk:The angadia system is the backbone of the Indian jewellery and diamond trade’s inter-city logistics — carrying high-value parcels of gems, diamonds, and jewellery between Mumbai, Surat, Jaipur, Kolkata, and other trade centres. Angadia carriers are not licensed financial institutions and their liability for loss is limited. Section III of the Jewellers Block specifically covers loss in angadia transit.
  • Armed robbery risk:Jewellery retailers and wholesalers are prime targets for armed robbery — both at the premises (hold-up) and during transit. The 2019 HDFC jewellery heist (₹13.5 crore) and numerous armed robberies at Zaveri Bazaar, Surat, and Jaipur demonstrate the severity of this risk. Standard burglary policies may not cover hold-up robbery.
  • Fire risk in dense trade clusters:India’s jewellery trade clusters — Zaveri Bazaar Mumbai, Sarafa Bazaar Jaipur, Surat Diamond Bourse — are dense, high-occupancy commercial environments where fire can spread rapidly across multiple premises. A single fire can cause catastrophic stock losses for multiple jewellers simultaneously.
Key Features of Jewellers Block Insurance
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On-Premises Cover

Comprehensive cover for jewellery, gold, diamonds, and cash at the insured showroom/godown against fire, burglary, hold-up robbery, riot, terrorism, and malicious damage — Section I (mandatory).

ON PREMISES
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Employee & Trade Partner Cover

Section II covers jewellery in the custody of employees, partners, directors, diamond sorters, brokers, agents, cutters, and goldsmiths — protecting the stock throughout the entire trade handling chain.

SECTION II
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Transit Cover (Angadia, Air, Post)

Section III covers jewellery in transit through angadia carriers, by registered parcel post, and by air freight — the only policy that specifically names angadia as a covered transit mode for the trade.

ANGADIA
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Trade Furniture & Fixtures

Section IV covers the jeweller's trade and office furniture, display cases, fixtures and fittings at the premises against fire, burglary, robbery, riot, and terrorism — the physical infrastructure of the showroom.

SECTION IV
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Fire & Terrorism Cover

All sections include fire, explosion, lightning, and terrorism coverage — protecting jewellery stock from catastrophic fire events in dense trade clusters and terrorist incidents that affect jewellery markets.

FIRE & TERROR
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Security Discount

Premises with special security features — built-in vaults, strong rooms, CCTV, armed guards — qualify for premium discounts. Premises are categorised Class I, II, or III based on security level, with lower rates for higher security.

SECURITY DISCOUNT

The 4-Section Structure — Complete Cover for Every Stage of the Jewellery Trade

The 4 Sections of Jewellers Block Insurance

Section I is compulsory. Sections II, III, and IV are optional — but strongly recommended for any jewellery business where stock moves beyond the showroom premises, which describes virtually every jewellery trader in India.

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Section I — On Premises (Compulsory) — Jewellery, Gold, Diamonds, Cash at the Showroom

Section I is the mandatory foundation of the Jewellers Block policy. It covers loss or damage to jewellery, gold and silver ornaments or plates, pearls, precious stones, cash, and currency notes whilst contained in the insured premises, caused by:

Fire — accidental fire including fire from adjacent premises
Explosion — explosion of gas cylinders or other pressure sources within or adjacent to the premises
Lightning — direct lightning strike damage to premises and contents
Burglary and housebreaking — forcible and violent entry into the premises and theft of jewellery
Theft — theft from within the premises including shoplifting by customers (subject to specific conditions)
Hold-up and robbery — armed robbery at the premises, whether during business hours or after hours
Riot, strike, and malicious damage — mob damage to stock and premises during communal violence, bandhs, or targeted malicious acts
Terrorism — loss or damage from a declared terrorist act

What is covered under Section I:
• All jewellery and ornaments: gold, silver, platinum, diamond-set, gemstone-set, antique jewellery
• Loose diamonds, gemstones, and pearls in the premises
• Gold and silver bars, granules, and bullion held as raw material or reserve stock
• Cash and currency notes held in the showroom (subject to specific limits)
• Jewellery held on consignment from other jewellers

Sum insured basis: The sum insured under Section I should represent the cost price of all jewellery and other items at risk at any one time — not the retail selling price. Insuring at retail price would constitute over-insurance; insuring at cost price correctly represents the insured’s financial exposure.

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Section II — With Employees, Trade Partners & Goldsmiths (Optional but Essential)

Section II extends the coverage beyond the insured premises to cover the jewellery wherever it is in the custody of the people who handle it through the trade cycle. This section is critical for any jewellery business because stock is routinely outside the showroom in the hands of employees, trade partners, and service providers.

Covered custodians under Section II:
The insured themselves — jewellery in the personal custody of the insured proprietor or managing partner
Partners and directors — jewellery carried by business partners or company directors for sales calls, bank visits, or personal delivery to customers
Employees — salespeople, delivery staff, and other employees who carry jewellery for business purposes
Diamond sorters — specialists who sort, grade, and separate diamonds, who typically work with parcels of diamonds received from the jeweller
Brokers and agents — jewellery sent “on approval” to brokers who show it to potential buyers
Cutters — diamond cutters and polishers who process rough or semi-polished diamonds
Goldsmiths — jewellery artisans who repair, resize, redesign, or polish jewellery sent from the showroom

Note: Cash and currency notes are not covered under Section II — only jewellery and precious stones are covered when outside the premises.

Sum insured basis: The sum insured under Section II should represent the cost price of the maximum stock likely to be in the custody of employees and trade partners at any one time.

Coverage perils under Section II: All the same perils as Section I (fire, burglary, theft, hold-up, riot, terrorism) apply wherever the jewellery is in the custody of the covered persons.

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Section III — In Transit by Angadia, Air, and Registered Post (Optional)

Section III covers loss or damage to jewellery and precious stones (not cash) whilst in transit through:

Angadia: The traditional and still dominant logistics system for the Indian jewellery and diamond trade. Angadias carry high-value parcels of gems, diamonds, and jewellery between trade centres — Mumbai Zaveri Bazaar to Surat Diamond Bourse, Jaipur to Kolkata, etc. The angadia system is informal, trust-based, and lacks the financial depth to compensate for major losses. Section III is the only insurance available to jewellers for angadia transit losses.
Registered parcel post: Parcels of jewellery and gems sent through India Post under registered parcel service with postal insurance — the policy covers the difference between the postal compensation cap and the full value of the parcel.
Air freight: Jewellery and gems consigned as air cargo or air freight, including courier services, between cities within India or internationally.

Sum insured basis: The sum insured under Section III should represent the maximum loss likely to arise from any one incident — the maximum value that could be in a single angadia parcel, postal package, or air consignment at any one time. It is not the total annual transit value but the worst-case single-transit loss.

Angadia as a named transit mode: The explicit naming of angadia in Section III is a defining feature of Jewellers Block Insurance — no other commercial insurance product covers angadia transit. For the Indian jewellery and diamond trade, which depends on angadia logistics for inter-city movement, this section is indispensable.

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Section IV — Trade & Office Furniture & Fixtures (Optional)

Section IV covers the physical infrastructure of the jewellery showroom — the trade furniture, display cases, office furniture, fixtures, and fittings at the insured premises — against the same perils as Section I:
• Fire, explosion, lightning
• Burglary and housebreaking
• Theft, hold-up, robbery
• Riot, strike, malicious damage
• Terrorism

What Section IV typically covers:
• Glass display cases and showcases (a critical and expensive component of any jewellery showroom)
• Built-in display units, counters, and service areas
• Safe and vault door (physical structure — not the contents, which are covered under Section I)
• Office furniture (desks, chairs, computers, office equipment)
• Signage, CCTV systems, security alarm systems
• Interior fixtures (lighting, electrical fittings, decor)

Sum insured basis: Market value of the insured property — i.e., the current market value of the furniture and fixtures at the time of insurance, reflecting their age and condition.

Practical note: Section IV is often undervalued by jewellers who focus primarily on the stock SI. However, a high-end jewellery showroom can have ₹50 lakh to ₹5 crore in display infrastructure, custom cabinetry, and security systems that would need to be replaced after a fire or burglary event.

How Premises Security Determines Your Premium — Class I, II & III

Premises Classification — How Security Level Affects Your Premium

Jewellers Block Insurance categorises premises into three security classes (Class I, II, and III) based on the physical security arrangements at the insured showroom. Higher security class = lower premium. Investing in security infrastructure directly reduces your insurance cost.

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Premises Classification — Security Features and Premium Impact

ClassSecurity ProfilePremium ImpactTypical Establishments
Class IHighest Security — purpose-built vault or strong room with reinforced walls and vault door; CCTV covering all entry/exit and display areas; armed security guard during business hours; electronic alarm system with police/security company linkage; time-lock on vaultLowest Premium RateLarge organised jewellery showrooms, national chain jewellers, high-end diamond dealers with dedicated secure premises
Class IIModerate security — dedicated safe (not necessarily vault-grade), CCTV, alarm system, security guard (may not be armed), grille/shutter securityModerate Premium RateMid-size retail jewellers, established regional jewellery showrooms, diamond trading offices with standard security
Class IIIBasic security — standard commercial safe, shutters and grilles, basic alarm, no CCTV or inadequate coverageHighest Premium RateSmall jewellery shops, market-based jewellers, smaller diamontaires without dedicated security infrastructure
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Security Features Qualifying for Discount

  • Built-in vaults:Bank-grade vault with reinforced concrete walls (minimum 6 inches), steel vault door with combination lock and time-lock mechanism. The vault should be independently installed (not a purchased safe placed in the room). Vault certification from a structural engineer or vault supplier is typically required.
  • Strong rooms:Reinforced masonry strong rooms with steel door — a step below a vault but significantly more secure than a standard office room. Common in Mumbai Zaveri Bazaar and Surat's diamond trading clusters.
  • Closed circuit TV (CCTV):Comprehensive CCTV coverage of all customer-facing areas, entry/exit points, vault room, and display cases. The insurer may require CCTV footage to be retained for a minimum period (typically 30 days). CCTV footage is invaluable for post-theft investigation and claim support.
  • Armed security guards:Licensed armed guards posted at the premises during business hours. For large showrooms and those in high-risk locations, armed guards are both a premium discount trigger and a genuine loss prevention mechanism.
  • Electronic alarm systems:Monitored alarm systems linked to a professional security company or police control room, with automatic alerting when the alarm is triggered. Alarm systems with immediate response capability reduce the window for successful theft.
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Practical Security Recommendations for Jewellers

  • Ensure vault is locked before CCTV is armed:Many insurance claims are denied or reduced because the CCTV was active but the vault was not locked at the time of burglary. Establish a formal procedure: every closing routine must include vault locking confirmed by a second staff member, CCTV recording confirmed, and alarm armed.
  • Limit cash on premises overnight:Section I has specific conditions around cash and currency notes. Reduce overnight cash holdings to minimum operational requirements and ensure the stated cash limit in the policy is not exceeded, as excess cash is uninsured.
  • Maintain jewellery registers:A detailed jewellery register showing each item, its weight, metal purity, stones, and cost price is essential for claim quantification. Without a register, proving the exact items lost and their value is extremely difficult in a burglary claim.
  • Photograph all high-value pieces:Photograph every piece of jewellery with a unique identification tag visible. Store photographs securely off-premises or in cloud storage. These photographs are indispensable for identifying specific stolen items and for claim valuation.
  • Update stock declaration regularly:If your stock level varies significantly through the year (e.g., Diwali season peaks), ensure your sum insured adequately covers peak stock. Some policies allow declaration-based SI adjustment for seasonal fluctuation.
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Who CANNOT Take the Jewellers Block Policy — Eligibility Restrictions

The Jewellers Block policy is specifically designed for jewellery wholesalers and retailers. The following businesses are NOT eligible for Jewellers Block Insurance:

Manufacturing establishments where the work is predominantly manufacturing — factories, workshops, and units whose primary business is making jewellery (not selling it). These establishments need industrial/fire insurance for their manufacturing plant and work-in-process stock.
Cutters and goldsmiths — businesses whose primary activity is cutting, polishing, or working on jewellery for other parties (not retail sale). They can be covered as custodians under a jeweller’s Section II cover, but cannot take their own Jewellers Block policy.
Angadias — the transit carriers themselves cannot take Jewellers Block insurance for their own liability. Angadias require specialist goods-in-transit or carriers’ liability insurance.
Brokers and pawnbrokers — brokers who do not own the jewellery but handle it on behalf of others, and pawnbrokers whose business model involves taking jewellery as loan collateral, are not eligible for the standard Jewellers Block policy.

How to Set the Correct Sum Insured for Each Section

Sum Insured — Valuation for Each Section

Different valuation bases apply to different sections of the Jewellers Block policy. Getting the sum insured right for each section is critical — underinsurance in any section leaves the jeweller partly exposed to uninsured losses.

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Section I & II Sum Insured — Cost Price of Stock

The sum insured for Section I (on premises) and Section II (with employees/trade partners) must represent the cost price of the jewellery and precious stones at risk.

Cost price means:
• For gold jewellery: the cost of the gold (at current gold purchase price) plus the making charges and stone costs
• For diamond jewellery: the cost of the diamonds (purchase price from supplier) plus gold/metal cost and setting charges
• For loose diamonds and gems: the purchase price paid to acquire them from the supplier
• For gold bars/bullion: the current market purchase price of the gold
• Not the retail selling price (which includes the jeweller’s profit margin)

Practical approach:
• Take the total value of stock as per your jewellery register at cost price
• For Section I: Include all stock at the showroom plus stock in the safe/vault at any one time
• For Section II: Estimate the maximum cost-price value of stock that is out of the showroom with employees, goldsmiths, sorters, and brokers at any one time
• Account for seasonal peaks — Diwali, wedding season, Akshaya Tritiya — when showroom stock may be 2–3 times the normal level

Underinsurance warning: If your actual stock at cost price exceeds the Section I sum insured, you are underinsured and claim settlements will be proportionately reduced. Annual review of sum insured at renewal is essential, particularly as gold prices change.

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Section III Sum Insured — Maximum Single-Transit Loss

The sum insured for Section III (transit) is calculated differently from Sections I and II. It represents the maximum loss that could arise from any one incident in transit — not the total annual value of all transit movements.

How to determine the maximum single-transit loss:
• What is the maximum value of a single angadia parcel you ever send? (e.g., if you regularly send parcels of rough diamonds worth ₹2 crore to Surat, your Section III SI should be at least ₹2 crore)
• What is the maximum value of a single registered post parcel? (subject to post office registered parcel limits for postal insurance)
• What is the maximum value of a single air freight consignment?

The correct SI = the highest of these three transit type maximums.

A common error is to insure Section III at the same level as Section I, which may be either excessive (if transit parcels are small) or inadequate (if large single consignments are sent). The transit SI should be calibrated to the largest single parcel value in practice.

Note: Cash and currency notes are NOT covered under Section III transit. Only jewellery, diamonds, gold, silver, and precious stones are covered in transit.

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Section IV Sum Insured — Market Value of Furniture & Fixtures

The sum insured for Section IV (trade and office furniture and fixtures) is based on the market value of the insured property — the current value reflecting age and condition, not replacement with new equivalent.

What to include and value under Section IV:
• Display showcases and counters (a modern jewellery showroom may have ₹25–75 lakh in custom glass and wood display infrastructure)
• Office furniture (desks, chairs, filing cabinets)
• Computer equipment, POS systems, billing machines
• CCTV systems and security infrastructure (though security systems may be excluded or sub-limited)
• Interior décor, false ceiling, custom lighting
• Safe and vault door structure (not contents)

Practical advice: Commission a professional valuer to assess your showroom’s furniture and fixtures if the total value exceeds ₹25 lakh. This ensures an accurate market value basis and prevents underinsurance disputes at claim time. Keep the valuation updated every 2–3 years, or when significant refurbishment is undertaken.

Which Jewellery Trade Businesses Should Have Jewellers Block Insurance

Who Should Take Jewellers Block Insurance?

Jewellers Block is essential for every wholesaler and retailer in the jewellery and diamond trade. The range of businesses that qualify and benefit is broad — from Mumbai's largest diamond exporters to local jewellery retailers in tier-2 and tier-3 cities.

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Jewellery Retailers & Showrooms

  • Branded jewellery chains:National and regional jewellery chains (Tanishq, Kalyan Jewellers, Malabar Gold, PC Jeweller, and similar) with large showrooms and high-value stock require substantial Jewellers Block cover across multiple branch locations. Multi-location policies are available with consolidated coverage.
  • Traditional family jewellers:Established family jewellery businesses in cities, towns, and district headquarters across India — the backbone of the Indian jewellery retail market. These businesses typically hold stock of ₹50 lakh to ₹10 crore and have deep relationships with customers for whom jewellery is a significant investment.
  • Luxury and designer jewellery showrooms:High-end jewellery designers and luxury boutiques in metro cities — with individual pieces priced at ₹5–50 lakh each — require specialised Jewellers Block cover with high per-item values and detailed stock schedules.
  • Silver and other metal jewellers:Retailers specialising in silver jewellery, silver articles, traditional craft jewellery, and tribal jewellery also qualify for Jewellers Block Insurance. The lower per-item value is offset by high volumes of stock in a retail environment.
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Diamond & Gemstone Trade

  • Diamond exporters and wholesalers:Surat is home to the world's largest diamond polishing and trading industry — cutting and polishing 90%+ of the world's diamonds. Surat-based diamond exporters and wholesalers carry enormous stock values and require comprehensive Jewellers Block cover with strong Section III (angadia transit) coverage for movement of diamond parcels to Mumbai, Antwerp, Dubai, and New York.
  • Gemstone dealers and traders:Jaipur is India's gemstone capital — trading in emeralds, rubies, sapphires, and semi-precious stones. Gemstone dealers require Section I (showroom), Section II (with sorters and cutters), and Section III (transit) coverage for the complex multi-party handling chain in the gemstone trade.
  • Karat gold jewellery wholesalers:Wholesalers who supply jewellery to retailers require strong Section II (with employees/brokers) coverage for the significant stock value that is routinely “on approval” with retail customers and brokers. Gold approval stock at risk with multiple parties simultaneously can represent a very large Section II exposure.
  • Pearl traders and dealers:Hyderabad’s pearl trade — dealing in cultured, freshwater, and South Sea pearls — requires specialised Jewellers Block coverage. The pearl trade involves significant stock values both in the showroom and in transit to international buyers.
  • Jewellery exhibition participants:Jewellers who participate in IIJS (India International Jewellery Show), regional trade fairs, and exhibition-cum-sale events carry significant stock outside their normal showroom premises. These events require temporary extension of Section I (on-premises) coverage to the exhibition venue, or specific event insurance endorsements.

How to File a Jewellers Block Insurance Claim

Claim Process — Jewellers Block Insurance

Jewellers Block claims — particularly burglary and robbery claims — require immediate, precisely sequenced action. The quality of documentation provided in the first 24 hours critically determines the claim outcome.

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Step 1 — Immediate Action at the Time of Discovery

For burglary, robbery, or hold-up (the most common Jewellers Block claim type):
• Call the police immediately — 100 / local police station. File an FIR (First Information Report) as soon as possible. The FIR is a mandatory document for all theft, burglary, and robbery claims. Without an FIR, the claim will typically not be admitted.
• Do NOT touch or disturb the crime scene before police arrival — preserve fingerprints, forced entry evidence, and CCTV footage
• Secure the CCTV footage immediately — save to an external device or cloud upload before any system failure or recording overwrite
• Call Probitas on 022 4302 0000 to register the claim notification

For fire:
• Call the fire brigade first
• After fire is extinguished, do not remove any debris until the fire brigade has given clearance and the insurer’s surveyor has inspected
• Notify Probitas immediately

For transit loss (angadia / post / air):
• Notify the angadia, post office, or air carrier immediately and obtain a written acknowledgement of the reported loss
• File FIR for robbery or theft in transit
• Notify Probitas immediately — most transit policies require notification within 24 hours

Most policies require notification within 24 hours of discovery. Do not delay.

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Step 2 — Prepare the Stock Loss Statement

The core of any Jewellers Block claim is the stock loss statement — documenting exactly what was taken or destroyed. For a burglary claim, this means:
• Prepare a detailed list of all items missing: for each piece — description (type, metal, stones), weight of metal (grams), stone details (carat, quality), and cost price
• Cross-reference against your jewellery register: Every item listed as lost must be traceable to an entry in your jewellery register showing it was in the premises at the time of the loss. The jewellery register is your primary evidence for what stock you held.
• Identify any stock that was recovered undamaged or only partially damaged
• Compile purchase invoices for high-value items: For individual pieces or parcels above a threshold value, original purchase invoices from suppliers are required
• Compile photographs: Pre-loss photographs of specific pieces or categories help establish the identity and quality of stolen items

For a fire claim, the stock loss statement must identify what was in the showroom and vault at the time of the fire, with supporting documentary evidence of stock levels at that time (accounting records, last stock-taking, daily stock ledger).

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Step 3 — Submit Claim Documents

The complete document set for a Jewellers Block claim:

Completed claim form from the insurer
FIR copy — mandatory for all theft, burglary, robbery, and fire claims
Policy copy and premium receipt
Detailed stock loss statement at cost price, section-by-section
Jewellery register — the complete stock register showing entries and exits
Purchase invoices for lost items (from suppliers)
CCTV footage from the date of the incident (burned onto DVD or uploaded to secure storage)
Photographs of the crime scene, forced entry, and any damaged stock
Fire brigade report (for fire claims)
Bank statements showing gold purchase transactions (to corroborate stock purchase history)
GST returns / income tax returns showing declared stock values (to establish consistency with claimed stock levels)
Valuation certificates for specific high-value items if available
KYC documents and bank account details for settlement

Step 4 — Surveyor Assessment & Settlement

The insurer appoints a specialist jewellery insurance surveyor (typically an experienced jewellery valuer or insurance surveyor with jewellery trade expertise) to assess the claim:
• The surveyor verifies the stock loss against the jewellery register, purchase invoices, and accounting records
• Cross-referencing is a critical step: the surveyor checks whether the quantity and value of claimed stock is consistent with declared stock in GST returns, income tax filings, and banking transactions
• For robbery/burglary claims: the surveyor reviews the CCTV footage, the police investigation progress, and the crime scene evidence
• The surveyor assesses the section-wise sum insured adequacy — if the actual stock exceeded the Section I or II sum insured at the time of the loss, the proportionate average clause applies
• Settlement is offered at cost price (not retail price) for lost stock
• For damaged items that can be repaired: repair cost is assessed and the insurer pays repair costs rather than replacement value

Probitas manages the surveyor coordination and supports the jeweller throughout the claims process to ensure a fair and timely settlement.

What Jewellers Block Insurance Does NOT Cover

Key Exclusions

Understanding the exclusions is critical for jewellers — particularly the conditions around unexplained disappearance, unregistered stock, and claims without FIR.

❌ Unexplained Disappearance / Mysterious Loss

Stock found to be missing without any identifiable cause — no burglary, no fire, no theft event — is excluded. There must be an identifiable insured event. Shrinkage, bookkeeping errors, and mysterious disappearance are not covered.

❌ Theft by Employees (Without Separate Cover)

Standard Jewellers Block policies typically do not cover theft or misappropriation by the insured's own employees. Employee dishonesty/fidelity requires a separate Fidelity Guarantee Insurance or specific endorsement.

❌ Wear and Tear / Natural Deterioration

Loss in weight or quality of gold, diamonds, or stones from normal wear, handling, acid cleaning, polishing, or gradual deterioration in quality is excluded. Only sudden loss events are covered.

❌ Uninsured Transit Modes

Loss during transit by any mode NOT listed in Section III — e.g., transit by private vehicle, cycle courier, or hand-delivery by a person not qualifying as an angadia — may not be covered under Section III.

❌ Stock Not in Jewellery Register

Items not recorded in the jewellery register at the time of loss are extremely difficult to claim — the register is the primary evidence of what stock was held. Unrecorded items may be denied at survey.

❌ War and Political Risks

Loss or damage caused by war, invasion, civil war, revolution, or government action is excluded. Terrorism is covered under Section I (if IMTRIP terrorism clause is in place); large-scale political violence is not.

❌ Damage from Processing / Manufacturing

Loss, damage, or reduction in value during cutting, polishing, melting, setting, or any manufacturing process is excluded. Jewellers Block covers trading stock, not work-in-process losses from the manufacturing process itself.

❌ Cash Limits Under Section II & III

Cash and currency notes are specifically excluded under Section II (with employees) and Section III (transit). Only jewellery and precious stones are covered away from the premises — cash cover applies only at the insured premises under Section I, within stated policy limits.

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Important Disclaimer

The information and product comparisons displayed on this platform are intended solely for general informational and evaluation purposes, and do not constitute a legal offer or binding insurance contract. Specific policy features, premium rates, riders, and underwriting guidelines are determined exclusively by the respective general insurance carriers and may vary significantly based on the insurer, product tier, and location across multiple Indian states. All quotes and premium calculations generated on this website are indicative estimates based on preliminary data and do not guarantee final underwriting approval or policy issuance by the insurer. For comprehensive details regarding specific coverage terms, limits, and permanent exclusions, please refer directly to the official sales brochure and policy wording issued by the respective insurance company, which will take absolute legal precedence in the event of any discrepancy or dispute.

Jewellers Block Insurance Questions

Frequently Asked Questions

Yes — a standard Shopkeeper’s Insurance policy is wholly inadequate for a jewellery business. The Shopkeeper’s policy covers stock-in-trade under limited conditions, with very low burglary and theft sub-limits (typically ₹1–5 lakh) that are irrelevant for a jewellery showroom holding ₹50 lakh to ₹50 crore in stock. Additionally, the standard Shopkeeper’s policy: does not cover stock away from the premises (Section II — with employees/goldsmiths); does not cover transit through angadias (Section III); has very limited robbery coverage; and typically does not cover high-value individual items adequately. Jewellers Block Insurance is specifically designed for the jewellery trade with stock sum insured running to crores, dedicated sections for angadia transit, and coverage that follows the stock throughout the trade chain. No jewellery retailer or wholesaler should rely on a standard commercial policy — Jewellers Block is the only appropriate product.
An angadia is an informal courier and logistics system used by the Indian jewellery and diamond trade for inter-city movement of high-value parcels of gems, diamonds, jewellery, and cash. The word derives from “ang” (body) — angadias traditionally carried valuables on their person during transit. Today, angadias operate as trusted networks between India’s jewellery trade centres: Mumbai (Zaveri Bazaar), Surat (diamond trade), Jaipur (gems), Kolkata (gold ornaments), and other regional markets. Angadias are not licensed carriers, they do not provide insurance for the parcels they carry, and their liability for loss is limited to informal arrangements. If an angadia is robbed or your parcel is lost in angadia transit, there is no compensation from the angadia themselves. The explicit mention of angadia in Section III of the Jewellers Block policy is therefore critical — it is the only insurance product that specifically covers angadia transit risk. Without Section III, a jeweller has no insurance coverage for losses during angadia transport, which is how most jewellery and diamonds actually move between cities in India.
Insure at cost price — which is the basis specified in the Jewellers Block policy for Sections I and II. The insured value represents your financial loss, which is the cost price of the stolen or destroyed stock (not the retail price at which you would have sold it). Retail price includes your profit margin — you would be over-insuring if you used retail price, and the insurer would not pay beyond your actual financial loss (cost price). If you underinsure — insure for less than the actual total cost price of your stock — the average clause applies: any claim settlement is reduced proportionately. For example, if actual stock at cost price is ₹5 crore but you insure for ₹3 crore and suffer a ₹1 crore burglary loss, you receive only ₹60 lakh (60% of ₹1 crore, because you are insured for 60% of the total value). Underinsurance is common in the jewellery trade because gold prices change and stock levels fluctuate. Review your Section I and II sum insured every year at renewal — particularly in years when gold prices have risen significantly.
Yes — but the coverage depends on how the diamonds travel and where they are at any given time. In transit to the cutter in Surat (by angadia): covered under Section III, provided Section III is included in your policy and angadia is specified as a covered transit mode. With the cutter in Surat (in the cutter’s custody): covered under Section II, provided Section II is included and the cutter falls within the covered custodians (cutters are explicitly listed as covered custodians in Section II). While the cutting process is in progress: the policy does NOT cover loss or damage to the diamonds during the cutting/polishing process itself — i.e., if a diamond breaks during cutting, that is a process loss excluded from Jewellers Block. In transit back from the cutter (by angadia): covered under Section III again. The Jewellers Block policy thus covers the diamonds at every stage of the Surat cutting cycle except during the actual cutting process, which is a manufacturing process risk that requires specialist manufacturing/process insurance.
Seasonal stock fluctuation is one of the most important sum insured management challenges for jewellery retailers. Your Section I sum insured must be adequate for your peak stock level — not your average or off-season level. If you normally hold ₹2 crore in stock but carry ₹5 crore during Diwali season (October–November) and ₹4 crore during wedding season (April–May), insuring at ₹2 crore leaves you severely underinsured during your highest-risk periods. Two approaches are common: (1) Set the sum insured at the peak level year-round (the safe approach; premium is based on the peak SI); (2) Use a declaration-based policy structure where you declare your stock value monthly or quarterly and the SI is adjusted accordingly (available from some insurers for large accounts). Probitas advises on the appropriate structure for your specific stock fluctuation profile. In any case, the sum insured must be updated before each festival season to ensure adequate coverage during peak periods. Retroactive increases after a loss are not possible.
Jewellery sent on approval to customers (where the customer takes the jewellery home to try and returns it if they decide not to buy) is a common and high-risk practice in the jewellery trade. The key question is: does the customer qualify as a covered custodian under Section II? Standard Jewellers Block policies cover brokers and agents as custodians under Section II — but customers who take jewellery on approval are not typically brokers or agents. If the customer does not return the jewellery and the police cannot recover it, this may be classified as a theft or fraud claim, not a Jewellers Block claim — particularly if the customer cannot be located. It is strongly recommended to: maintain strict limits on the value of jewellery sent on approval to any single customer; take a receipt or acknowledgement for every approval item; limit approvals to verified, known customers; and discuss with Probitas whether your specific approval practice can be covered under an extended Section II endorsement. Some insurers will extend Section II to cover specific approval customers by endorsement. Call 022 4302 0000.
Yes — Jewellers Block claims can be for partial losses where some items are stolen and others are not taken or are subsequently recovered. The claim is for the items actually lost. If items are recovered after the claim is settled (e.g., police recover stolen jewellery and return it), you must notify the insurer — the insurer has subrogation rights over recovered items (i.e., the insurer owns the recovered items to the extent of the compensation paid). You may keep recovered items only if you return the equivalent claim payment to the insurer. Some items may be found damaged (melted down by thieves, damaged during the burglary) — these are partial losses valued at the difference between original cost price and salvage value. Always declare all recovered items to the insurer honestly, as concealment of recovered items would be insurance fraud.
Yes — a single Jewellers Block policy can cover multiple showroom locations of the same jewellery business under a single policy, with each location listed separately in the schedule with its own sum insured for each section. Each location must be declared with its address, security class (I, II, or III), and the Section I sum insured for that location. Section II and III sums insured may be on a combined basis for the whole business or separately by location depending on how stock moves across locations. For large jewellery chains with 10, 20, or 50+ showrooms, a group Jewellers Block policy is the appropriate structure — covering all locations under one annual policy with one renewal, simplifying administration and potentially achieving premium economies of scale. Probitas manages group Jewellers Block placements for multi-location jewellery businesses. Call 022 4302 0000 to discuss the structure for your specific multi-location business.

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